Although ZocDoc boasts six million users, the number of patients potentially affected by improper patient data access was limited to 7,600 patients. ZocDoc released a statement regarding the issue, stating that the error “allowed some past or current practice staff members to access the provider portal after their usernames and passwords were intended to be removed, deleted or otherwise limited.”Īs a result of this programming error, individuals that should not have been able to access patient data had the potential to access it. In August 2020, ZocDoc discovered a programming error that allowed users, who were supposed to have revoked or limited access to their software, to regain full access. ![]() What Was the Programming Error Causing the Improper Patient Data Access?
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